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Talk ninja

Travel & hospitality

We're here to help!

Outsourcing Solutions for Travel & Hospitality Excellence

Whether you’re an airline, hotel chain, travel agency, or booking platform, we help you scale smarter with 24/7 support, multilingual capabilities, and industry-specific expertise.

Expert Inquiry Handling

Talk ninja is trained to handle inquiries

We offer a wide range of BPO services designed to support every stage of the customer journey. Our customer service teams handle booking support, itinerary management, cancellations, and loyalty programs across voice, email, and chat. We provide reservation management for hotels, airlines, and travel portals, ensuring real-time accuracy and 24/7 coverage. Our back-office solutions include data entry, fare filing, invoice processing, and inventory updates. Additionally, we support marketing and reputation management through social media engagement, guest feedback follow-up, and content moderation. From seamless pre-trip planning to post-travel support, we help you deliver a world-class experience.

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Talk ninja

Your Trusted Travel & Hospitality BPO Partner

Let’s Elevate Guest Experience Together

Enhance guest satisfaction with 24/7 reservation, concierge, and front desk support.

Enhance guest satisfaction with 24/7 reservation, concierge, and front desk support.

Streamline flight bookings, cancellations, and loyalty program support.

Support complex travel planning with multilingual, multi-channel assistance.

anage high-volume inquiries, itinerary changes, and customer care across platforms.

Simplify reservations, customer queries, and on-the-go support.

Start Your Journey Towards Increased Efficiency and Growth with Us

Looking to enhance guest satisfaction, streamline support, and grow globally? Let’s talk about how our outsourcing solutions can help.